Background
As D-ID scaled its enterprise business, high-value opportunities stayed buried in disconnected systems. Account executives wasted time chasing incomplete data and leadership missed critical signals until it was too late. Revenue was leaking through blind spots, delays and missed opportunities.
Challenge
D-ID’s revenue teams faced three growth-stalling problems:
- Enterprise upsell opportunities hidden in silos left pipeline untapped
- Conflicting data across systems undermined forecasts and slowed execution
- AEs reacted to risks only after customers disengaged increasing churn
The result: missed revenue, wasted effort and preventable losses.
BonData simplifies the challenge of managing multiple data sources by not only connecting them but also optimizing access for different teams across the organization
Solution with BonData
BonData eliminated the blind spots by unifying D-ID’s systems without pipelines or duplication. Its zero-copy data layer flagged enterprise leads automatically and pushed real-time alerts into AE workflows:
- System integration → disconnected platforms became a single consistent data foundation
- Custom logic → high-potential enterprise leads surfaced automatically and records updated in real time
- Automated notifications → AEs received instant alerts on critical events enabling faster engagement
Results
What once drained revenue became a predictable source of growth. Hidden opportunities were surfaced automatically, risks flagged before escalation and leadership finally trusted the numbers:
- Cross-platform visibility → enriched customer insights for sales and RevOps
- Automated lead identification → high-value opportunities captured instead of missed
- Real-time notifications → reps acted on upsell and risk signals instantly
- RevOps efficiency → operations streamlined decisions faster and more confident
BonData ensures that the right people have the right data at the right time, eliminating silos and making data truly actionable
Key Takeaway
BonData turned D-ID’s scattered data into a predictable growth engine. By surfacing the right opportunities at the right time the revenue team acts faster, manages risk proactively and scales with confidence.
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