Background
As Tipalti scaled globally, dashboards became a liability. Teams lost hours stitching reports, adoption collapsed and leadership only spotted anomalies and upsell signals after it was too late. Revenue leaked through blind spots, delays and missed opportunities.
Challenge
Three problems stalled growth:
- Hidden risks → anomalies buried in dashboards escalated into costly issues
- Low adoption → frontline teams ignored dashboards leaving insights unseen
- Missed opportunities → upsell chances surfaced too late to capture
The result: slower decisions, preventable churn and lost revenue.
BonData seamlessly connected our data sources into a unified foundation
Solution with BonData
BonData broke the dashboard bottleneck. Instead of static pull-based reporting it pushed curated, contextual insights straight into workflows turning data into action:
- Notification-driven engagement → insights delivered automatically to the right people
- Operational integration → Salesforce alerts converted into measurable, trackable tasks
- Business user empowerment → non-technical teams accessed insights without analyst support
- Defensive & offensive alerts → dips, onboarding gaps and upsell signals flagged in real time
Results
What once slowed the business became a growth driver. With BonData, Tipalti shifted from reactive reporting to proactive action:
- Efficiency unlocked → tasks cut from hours to minutes freeing capacity across teams
- Revenue protected → anomalies flagged early preventing costly escalations
- Growth captured → reps acted on upsell alerts in time to expand accounts and reduce churn
- Trust rebuilt → finance and sales praised the speed and adaptability of the new BonData-powered system
BonData dramatically reduced the manual work our data team spent on integration
Key Takeaway
BonData turned Tipalti’s dashboards from a bottleneck into a growth engine. By embedding trusted insights directly where work happens Tipalti accelerated decisions, protected revenue and unlocked scalable growth.
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