Overview
No more Errors
Thousands of data errors automatically resolved and prevented going forward
Cross-team Alignment
Challenging handoffs improved with accurate data powering faster client response time
Accurate Reporting
Real-time dashboards providing accurate consistent data to leadership
Background
As Centrical scaled, disconnected systems created a serious operational bottleneck. Sales and customer success worked from conflicting data, leadership questioned the accuracy of reports and risks only surfaced after damage was done. Revenue was leaking through delays, blind spots and preventable errors
Challenge
Centrical’s growth teams faced three persistent problems:
Forecasts conflicted across teams eroding confidence in the data
Handoffs between sales and CS were error-prone and slow
Leadership saw risks only after they escalated
The result: Wasted time, frustrated teams and preventable revenue loss
Solution with BonData
BonData replaced patchwork processes with a unified, zero-copy data layer. In one move, Centrical connected siloed systems, enforced accuracy and embedded proactive monitoring across revenue operations:
Disconnected systems became a single consistent source of truth
Thousands of fields corrected and updated in real time without manual intervention
Anomalies and risks flagged early shifting the company from reactive firefighting to preventative action
Our CEO likes to say, ‘Data without action is gossip. With BonData, we’ve transformed our data into a single source of truth that drives real-time data-driven actions across our teams. – Elad Bahat, Director of Business Operations
Key Takeaway
BonData turned Centrical’s fragmented systems into a reliable foundation for growth. With accurate data flowing across teams Centrical now collaborates seamlessly, manages risk proactively and makes confident decisions that drive revenue